“A big chunk of our revenue comes straight through chat, so any downtime on our support platform is a real problem for us. IntelyChat has held up reliably as a core part of how we run customer operations day to day.”
Anonymous
Co-founder & CTO
The modern customer support tool for
your business
AI assistant, omnichannel support desk, knowledge base. Everything you need for seamless customer support, all in one place.
4.5+ rating
by the numbers
Businesses
15k+
Efficiency
Uptime focus
99.9%
Reliability
Where everything customer support connects
Trusted by 15,000+ enterprises and growing teams worldwide.
Start free trial›Product tour
One screen for every customer conversation
See the IntelyChat dashboard in action — email, chat, WhatsApp, and social messages land in a single shared inbox your whole team can work from.
Unified inbox across every channel
Live conversation & agent reports
Captain AI drafting replies in-line
global outcomes
Results that define IntelyChat
Omnichannel
Every channel flows into one inbox
WhatsApp, Instagram, Telegram, email and Messenger land in a single shared inbox — and Captain AI resolves the routine ones in seconds.
EXPERIENCE
Support for every part of the customer journey
Design pixel-perfect support experiences across every channel — live chat, WhatsApp, help center and AI — all from one platform.
A live chat widget that feels native to your brand
Design a pixel-perfect live chat UI that matches your brand — colours, language, pre-chat forms — without code.
Captain AI
An AI copilot that works beside your team
Captain automates repetitive conversations, suggests replies from your help center, and translates in real time — so agents move faster and customers get answers instantly.
Automate conversations
Reduce support volume with an AI agent that learns from your help center, chats, and FAQs to answer common questions efficiently.
Boost agent productivity
Get smart answer suggestions, instant access to past conversations, and quick lookups from help articles — right inside the inbox.
Speak your customer’s language
Respond to customers in their native language with smooth, real-time translations so everyone feels understood.
TESTIMONIALS
Loved by businesses everywhere
“Being able to handle every channel from a single inbox has completely changed how our team talks to customers. I've relied on IntelyChat across more than one company now, and it keeps earning that trust — it's become a must-have for any team that puts customers first.”
Anonymous
Founder
“IntelyChat genuinely impressed us. The help center works beautifully out of the box, and the overall experience has been a pleasure for our team.”
Anonymous
CEO
Omni-channel support desk
Keep all your customer conversations in one place
IntelyChat lets you support customers across your website, email, social media and messaging platforms like Facebook, Instagram, Telegram, Line etc — all from one place.
Create a live chat widget that fits your brand
Customize colors, language, text, and design to fit your brand effortlessly. Engage with customers in a way that feels authentic.
Engage with your customers on WhatsApp
Send rich content messages, share updates, and build more personal connections effortlessly.
Solve custom use cases with our API
Extend IntelyChat with custom integrations. Use our developer APIs to build solutions that fit your specific support needs.
Developer API
Build custom solutions
Live chat widget
Theme color #2781F6
“Being able to handle every channel from a single inbox has completely changed how our team talks to customers. I've relied on IntelyChat across more than one company now, and it keeps earning that trust — it's become a must-have for any team that puts customers first.”
Anonymous
Founder
Knowledge base
Deliver smooth self-service experiences with our Help Center
Help customers find answers fast with a flexible, easy-to-use knowledge base. Customize it to match your brand and give them a smooth 24x7 self-service experience.
Personalise content for every customer segment
Write personalised content to each segment of your customers. Whether you manage multiple brands, or products create dedicated portals for each and manage them all from one dashboard.
Improve content discovery with AI powered search
Easily find content with our AI-powered search, built for natural, conversational queries. Deliver quick, relevant answers for a delightful customer experience.
Custom domains with auto-generated SSL
We provide SSL certificates for all cloud customers who set up a custom domain for their portal. Secure access is guaranteed.
AI powered search
Portals · Create and manage multiple portals
The ice cream shopintelychat.help/handbook
The Burger gangintelychat.help/user-guide
User Guideintelychat.help/user-guide
“IntelyChat genuinely impressed us. The help center works beautifully out of the box, and the overall experience has been a pleasure for our team.”
Anonymous
CEO
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Ready to transform your customer support?
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