Canned Responses
Save frequently sent messages as templates. Access them with a simple shortcode and respond to common questions in seconds.
Everything you need, built in
Save time on repetitive replies
Create templates once, use them forever.
Use in conversations
Type "/" to see suggestions
Start replying faster today
Create your first canned response and see how much time you can save on repetitive replies.
Canned Responses highlights
Create unlimited canned responses
Use variables like contact.name and agent.name
Assign memorable shortcodes to each template
Share templates across your team
Edit and update templates anytime
Type / to trigger the canned response picker
Search by shortcode or content
Preview message before inserting
Works in all conversation types
Consistent tone across all agents
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