Conversation Filters
Powerful filters to slice through your inbox. Filter by status, assignee, labels, channels, date range, and more. Save filters as folders for quick access.
Everything you need, built in
Available filters
Status: Open · Assigned: Me
Common filter use cases
See how teams use filters to work more efficiently.
Conversation Filters highlights
Filter by conversation status (open, resolved, pending, snoozed)
Filter by assigned agent or unassigned conversations
Filter by one or multiple labels
Filter by specific inbox or channel
Filter by team assignment
Filter by date range or time period
Save any filter combination as a named folder
Access folders from sidebar with one click
See conversation count for each folder
Edit or delete folders anytime
Share folders with your team (Coming soon)
Ready to try Conversation Filters?
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