Live Chat
Add a customizable chat widget to your website. Answer questions instantly, convert visitors into customers, and provide support without making them wait.
Everything you need, built in
A live chat that fits your brand
Make the chat widget feel like a natural part of your website. Customize colors, position, and branding to match your style perfectly.
Collect customer info before the chat
Gather important details like name, email, and custom attributes before the conversation starts. Route conversations to the right team with context.
Conversations that feel instant
Every millisecond counts in support. Real-time indicators keep both sides in sync, reduce wait anxiety, and make conversations feel natural.
Set expectations when you're away
Configure working hours for each inbox. Show custom messages when your team is offline and let customers know when to expect a response.
Share any type of content
Go beyond text. Share images, videos, audio files, documents, and more directly in your conversations.
Manage all your brands in one place
Create separate inboxes for each brand or website. Define different access levels, business hours, and settings for each inbox.
Measure what matters
Automatically collect customer feedback after conversations. Track satisfaction scores and identify areas for improvement.
Add to any website in minutes
Just copy and paste a simple script tag. Works with any website, CMS, or web application.
Live Chat highlights
Instant responses
Captain answers common questions immediately, 24/7
Smart handoff
seamlessly transfers to your team when needed
Reply suggestions
drafts replies for your team to review and send
Conversation summaries
summarizes long threads so your team can catch up quickly
Intent detection
automatically detects what customers need and routes accordingly
Knowledge-powered
learns from your help center to give accurate answers
Brand colors
match the widget to your brand s color palette
Widget position
place the chat button on the left or right side
50+ languages
automatically display in your visitor s language
RTL support
full support for right-to-left languages like Arabic and Hebrew
Popout window
option to open chat in a separate window for distraction-free messaging
Custom fields
collect name, email, phone, or any custom attribute
Ready to try Live Chat?
Join thousands of businesses using IntelyChat to deliver exceptional customer experiences.
Free for 15 days. No credit card needed.