IntelyChat
Widget Customization

Widget Customization

Customize every detail of your chat widget — colors, position, language, dark mode, and more. Make it feel like a natural part of your website.

No credit card required15-day free trial
Capabilities

Everything you need, built in

Customize without writing code

Use IntelyChat's visual widget builder to adjust your widget's appearance, content, and behavior — all with a live preview. No developer needed.

Match your brand perfectly

Set your brand color and the widget adapts everywhere — the launcher bubble, header, buttons, and message highlights all stay consistent.

Respect your visitors' preferences

Enable automatic dark mode so your widget adapts to your visitor's OS preference. The chat window renders in a dark theme without any extra effort.

Place it where it works best

Choose the widget's position on your site, pick the bubble style that fits your design, and customize the launcher text for expanded bubbles.

Speak your customers' language

IntelyChat supports 50+ languages out of the box. The widget automatically adapts to your visitor's browser locale, or you can set it manually via the SDK.

Control how the widget behaves

Fine-tune the widget experience — popout into a separate window, toggle emoji pickers, file uploads, email collection, and the end conversation button.

Start conversations, don't wait for them

Trigger targeted messages in the widget when visitors match specific conditions — time on page, URL pattern, or custom events. Convert more visitors into customers.

Full programmatic control

Go beyond the builder. Use SDK methods to dynamically control the widget, set user attributes, change locale, and trigger actions from your application code.

What's included

Widget Customization highlights

Live preview

see your changes in real time as you adjust settings

Welcome messages

customize the heading, tagline, and reply time shown to visitors

Channel greeting

set an automatic greeting message when a customer opens the widget

Widget color

pick any color to match your brand palette

Position bubble

choose left or right placement and standard or expanded bubble style

Any hex color

set any color — the widget, launcher, header, and buttons all adapt

Standard bubble

a clean circular icon that floats in the corner of your site

Expanded bubble

a wider launcher with custom text like Chat with us for more visibility

Custom launcher text

set the text displayed on the expanded bubble via the launcherTitle setting

Welcome heading tagline

greet visitors with your own heading and reply-time description

Auto mode

follows the visitor s OS preference automatically (light or dark)

Light mode

always render the widget in light theme, regardless of OS settings

Ready to try Widget Customization?

Join thousands of businesses using IntelyChat to deliver exceptional customer experiences.

Free for 15 days. No credit card needed.